- All orders will be process within 24 hours after we received payment.
- Delivery for Ready Stock items takes 1-3 business days
- Pre Order / Backorder purchases will be shipped from overseas and takes 20 – 30 days for delivery from the date of Pre Order Closes.
- Please contact us for more info on delivery of specific pre order items.
- Please read item description on item location before placing any order
- We ship orders from Monday to Friday excluding Malaysia Public Holiday
- We deliver all orders via various carrier and majority delivery will be made via POSLAJU
- Tracking number will be sent to your email on the day it shipped out from our fulfillment centre.
- If you do not receive your package within specified time, please contact us at firstname.lastname@example.org and we will help you to track your parcel.
- We do accept orders from all around the globe
- International Shipping will vary depending on where the country located
- Your package may be subject to custom fee and import duties of the country which you have your order shipped. These charges will be the recipient responsibility.
- When custom clearance procedures are required, shipping estimates will be delayed from original estimated delivery time
- Please contact us to confirm shipping cost to your country
Return, Refund and Exchange Policy
- We do accept return if the tag is still attached and item is in unworn condition
- Returns will be accepted if delivered back within 14 days from the arrival of the package
- All return charges will be paid by the customers; unless the return item is wrong item received by the customer or the customer receive defective unit.
- Full refund will be made to your account within 3 business days
- Please take note that PRE ORDER/BACK ORDER items are non refundable, non-exchangeable and non-returnable