Are your product original?

  • We do not sell any counterfeit product and we do not claim to sell any branded product. All our products are sourced from various retailers and manufacturers worldwide and we label them under our own brand Vaughn La Vie.

How do I place an order?

  • You can browse our website, and when you found item you like, click add to cart
  • Follow checkout instruction given
  • Once you clicked “Place Order”, you will receive Confirmation Email and Payment Instruction
  • For Direct Bank Transfer, payment must be made within 12 hours. We reserve rights to cancel your order if we do not receive payment within specified time

What is accepted Payment Method

  • We accept Debit Card and Credit Card Payment vie E-GHL.
  • Direct Bank Transfer via local bank: CIMB / Maybank / RHB Bank / more.
  • For Direct Bank Transfer, details will be provided once you placed your order

Do you accept order via Whatsapp?

  • Yes we do, Whatsapp us at +6 011 2661 0210.
  • Once we received your order, you will receive email confirmation and order number

When I will receive my order?

  • Delivery for Ready Stocks item takes 2-3 business days
  • Pre Order / Backorder purchases will be shipped from overseas and takes 20 days for delivery from the date of Pre Order Closes
  • Please read item description on item location before placing any order

What is your Return & Exchange Policy?

  • We do accept return if item received is defective.
  • If the returns tag is still attached and item is in  unworn condition, returns will be accepted if delivered back within 14 days

Can I come and see before purchasing?

  • Yes, you schedule an appointment to visit our HQ at Trefoil, Setia City
  • Our operation hour will be from Monday to Friday 9 am to 6 pm
  • If you would like to request for weekend viewing, please schedule an appointment 2 days in advance
  • You can whatsapp our Customer Service directly at +6016 772 6257